Throughout his career, John has gained in-depth knowledge of the retail and wholesale travel segments and was one of the pioneers in shaping the online business model for travel distribution. He has contributed significantly to the expansion and profitable growth of several Travel Companies, including Reliance Travel, HOTEMART.com, Galileo Malaysia, Destination Masters, Mayflower Acme Tours, PYO Travel.com, and Asia Experience Tours. He is now a Business Development Consultant with KRIS International Traveltours.

In addition to his work in the industry, he has also conducted lectures in the Inbound & Outbound Best Practices ‘Travel & Tours Management Course’ (TTMC) modules, which is the Certification Program for Key Personnel of New Licensed Travel Agents and Tour Operators in Malaysia (MOCAT/ATTIM). He also conducts the TTEC (Tour & Travel Enhancement Course) for established Travel Agent.

John has a Diploma in Electrical Engineering and a Certificate in Airline Reservations & Ticketing (Advanced) with Distinction. He has extensive experience in the Travel, Tourism and Hospitality industries, working in various positions including General Management, Distribution & Supply Chain Management, Sales and Marketing Management, Travel and Tour Management, and Talent Management, Training and Leadership Development.